APPOINTMENT INFORMATION

Self-help and self-referral

There are many conditions that can be managed without a doctor. On the NHS page, you can find a list of conditions and the best approach to dealing with them. 

Also, there are many other services to support you. Please visit our Self-referral page to know more about them.

 

Appointments System

Most doctor's appointments are released on the day at 8 AM for patients who need to speak to a GP urgently. Patients can still call us on the day and request to speak to a GP even if it is not urgent however may be advised to pre-book or call back another day if we are unable to offer an appointment on the same day.  You will first be offered a telephone appointment with a GP and if the doctor needs to see you they will book you in for a Face-to-Face consultation. You can also pre-book telephone appointments with a GP up to 3 weeks in advance. 

We recommend patients call the surgery after 10 AM for the following queries as you are less likely to wait longer in the queue.

  • Booking routine telephone appointments with a GP (Please note if all pre-bookable appointments are fully booked, you may be asked to ring on the day)
  • Pre-bookable appointments with a GP can be booked 3 weeks in advance
  • Test result queries 
  • Booking appointments with the Nurse (face to face appointments)
  • Prescription queries 
  • Referral queries 
  • Admin queries 

 

Telephone Appointments

Please note that the telephone appointments are 10 minutes and the Dr will attempt to call 2x. We recommend one problem per appointment. If you wish to discuss multiple issues, please mention this at the start of the appointment so that together we can prioritise what can safely be dealt with on the day. 

Note: times for telephone consultations can only be approximate, it is not possible for doctors to know how long each call will take and some calls take longer than anticipated.  The doctor will call you during the morning or afternoon session in which the call is booked. 

 

Nursing Appointments 

Patients can pre-book an appointment with the Nurse. You can book with the nurse for the following:

  • Annual health checks such as diabetes, asthma, COPD reviews
  • Immunisation
  • Vaccination such as for flu, pneumococcal, shingles, pertussis, and more.
  • Travel clinic ( Currently access unavailable, for any travel vaccination please visit a travel clinic or pharmacy)

 

Face to Face Appointments

Please be assured that the practice has strict infection prevention control measures in place and should you require a face-to-face consultation with a clinician this can be arranged safely.

Face-to-face appointments with the doctors are usually booked by the clinician directly or a member of the team will contact you to book it for you. Your face-to-face appointments will be based at either of our branches. Please ensure you wear a face covering when attending the practice.

You can attend the practice in person but please ensure you follow social distancing measures and do not attend if you have symptoms of COVID-19, are self-isolating due to a positive COVID-19 test, or have been in close contact with someone with COVID-19. 

Home Visits

Home visits are provided for those who are housebound if the doctor thinks it is medically necessary - if you do need a home visit, please contact the surgery earlier on the day, preferably before 11 AM. We do not provide home visits for patients who live outside our catchment area. 

For more information about our catchment area, please click the link below. 

Catchment Map

 

Evening & Weekend Access Hubs

You can make an appointment if you are registered at any practice in Haringey. You will be able to see a local Haringey GP or healthcare professional. It may be someone from your practice, and if not, it will be another local GP, Practice Nurse or Healthcare Assistant.

Appointments are available for all patients registered at any Haringey practice.

Monday to Friday: 6:30 to 8:30pm

Saturday and Sunday: 8:00am to 8:00pm (Opening times may vary)

Contact your GP practice or call 0330 053 9499 during the above hub opening hours to book an appointment at one of three locations. Please note opening hours will vary between hubs:

 

Phlebotomy

Blood test appointments are currently booked at the following clinics. You will need to speak to a member of the reception team to book an appointment. 

Hornsey Central Neighbourhood Centre 
51 Park Rd
London
N8 8JD

 

Whittington Hospital 
Magdala Avenue
London
N19 5NF
 

Online Consultation

Contact your GP online by filling in a form via the website and we will get back to you within 2 working days instructing you what to do next so please be available on your phone. Please do not use this service for urgent requests. This feature is for simple queries and for more complex issues, please book a telephone appointment. All online triage forms will only be read during our opening hours. The forms will not be read on the weekends (Saturdays and Sundays) and bank holidays. Please contact 111 during out of hours or 999 if you have an emergency.

Online triage can be used for the following queries: 

  • Extension of sick note
  • Medication request for items not on repeat
  • Routine blood test requests 
  • Admin queries such as referral progress, medical notes, etc.
  • Test result 

Online Triage

For more information please contact surgery 0208 883 8214 to speak to a member of the team.  

 

Extended Hours Access - Haringey Hub

  • Monday 18:30 to 20:30
  • Tuesday 18:30 to 20:30
  • Wednesday 18:30 to 20:30
  • Thursday 18:30 to 20:30
  • Friday 18:30 to 20:30
  • Saturday 08:00 to 20:00
  • Sunday 08:00 to 20:00

Please ring the extended hours direct line on 0330 053 9499 or visit the link below to find out more information. Please note the phone lines are open only during the times specified above.

For more information please visit Haringey GP Hub 

 

Register to use patient access Applications

Patient Access allows you to book and cancel appointments and request your repeat medications. Please note there are limited availabilities online to pre-book telephone appointments. Please call the practice if you are unable to book appointments via your patient access application.

We can now send you the registration details via email after we ask you some security questions for verification. You can also register at reception. You don't need to bring Proof of ID or Address as you are already registered with us, however we may ask you some questions to verify your identity. 

Please note that you can only book doctors appointments online using patient access. Currently you can only book TELEPHONE appointments. This app can be used via your smart phone or computer at home ensuring you have internet access. 

Click below use, or to register to use, the online service. 

To request your login credentials to use other alternative applications please speak to a member of the team.

Continue to Online Appointments

 

Self-help and self-referral

 

 

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