Please also see our COVID-19 page for information including vaccination news
If you need help with a non-urgent medical or admin request, you can now contact us online.Submit a new request
We are delighted to inform you that Rutland House Surgery and Queens Avenue Practice have merged on the 1st of May 2021.
We will be working across both sites temporarily and hope to relocate to 46 Queens Avenue later this year. We will continue working at 46 Queens Avenue, while a new purpose-built building is being built at 40 Colney Hatch Lane. We hope to move back to 40 Colney Hatch Lane upon completion of the new building.
Dr. Rebecca Hatjiosif and Dr. Batia Friedmann have retired on the 1st of May 2021. Dr. Priti Nayar, Dr. Shoshana Davis, and Dr. John Demades are the new partners and will be responsible for the management of both sites.
Please note that the existing telephone number for Queens Avenue Practice will change at the end of May 2021. You will need to dial 0208 883 8214 to contact the practice.
Practice Tel: 0208 883 8214
Practice website: www.rutlandhouse.nhs.uk
Practice email: firstname.lastname@example.org
Management: Rakib Hossain & MJ Rahman
Did you know we have a Patient Participation Group?
The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.Patient Group Page
The NHS is currently offering the COVID-19 vaccine to people aged over 18 and most at risk from coronavirus. The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus. For more details please click on - Covid-19 Vaccine.
The vaccination programme began in December 2021. Vaccinations are being administered at Bounds Green Group Practice and Lordship Lane Health Centre.
We are sending patients text messages with a link on their mobiles so that they can book their own appointments. Patients without a mobile number are being contacted by the surgery and booked by the receptionists. If you haven't received a text message from the surgery please contact us directly so that we can send arrange the appointment for you.
Patients will be informed of their second appointment approximately 10 - 12 weeks after their first vaccination has been given and this cannot be given earlier. Please note you will be contacted directly by the vaccination center. If you have not heard 10 weeks after your first vaccine, you can call the dedicated line on 07584 182 181 or 07584 182 581 to book your second dose.
All over 40's can have their second dose of covid vaccination 8 weeks after their first dose as per government guidance. Please note you will be contacted by the local vaccination team to arrange your second dose appointment. If you haven't heard from the vaccination team after 8 weeks, please speak to a member of the team and we can arrange the appointment for you.
You can also book your covid vaccination online by visiting the nhs website
If you would like to book an appointment or have any other queries please ring the surgery. You will now be offered a telephone appointment with the doctor first and if the doctor needs to see you, you will be offered a face to face appointment. You may be asked to wait outside on occasions when the patient waiting room is full, please do not worry as the reception team will call you back inside when it is your turn to see the doctor/nurse.
We kindly ask you to wear your face mask or face covering when you attend the surgery. Please stay two meters apart from others in order to stop the spread of coronavirus.
Please ring the surgery if you need more information.
Please see our dedicated Coronavirus Information Page for the latest news.
Consult us online
AccuRx is a platform that allows you to:
You will receive a text or phone call from the practice team within 2 working days instructing you what to do next, so please keep your phone nearby. Please do not use this online form for urgent requests. Please understand that this feature is for simple queries and for more complex issues, please book a telephone appointment. All telephone appointments are released on the day at 8 AM for patients who need to speak to a GP urgently. The submitted forms will only be read during our opening hours. The forms will not be read on the weekends (Saturdays and Sundays) and on bank holidays. Please contact 111 during out of hours or 999 if this is an emergency.
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You can now view your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you're at home or work, it's especially useful when the practice is closed or telephone lines are busy. Register online or use the service.
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