Coronavirus (COVID-19)

Get the latest advice about coronavirus from nhs.uk

Please also see our COVID-19 page for information including vaccination news

Contact us online

If you need help with a non-urgent medical or admin request, you can now contact us online.

Submit a new request

Welcome to Rutland House Surgery

We are delighted to inform you that Rutland House Surgery and Queens Avenue Practice have merged on the 1st of May 2021.

We will be working across both sites temporarily and hope to relocate to 46 Queens Avenue later this year. We will continue working at 46 Queens Avenue, while a new purpose-built building is being built at 40 Colney Hatch Lane. We hope to move back to 40 Colney Hatch Lane upon completion of the new building.

Dr. Rebecca Hatjiosif and Dr. Batia Friedmann have retired on the 1st of May 2021. Dr. Priti Nayar, Dr. Shoshana Davis, and Dr. John Demades are the new partners and will be responsible for the management of both sites.

Please note that the existing telephone number for Queens Avenue Practice will change at the end of May 2021. You will need to dial 0208 883 8214 to contact the practice.

Practice Tel: 0208 883 8214
Practice website: www.rutlandhouse.nhs.uk
Practice email: rutlandhouse.surgery@nhs.net
Management: Rakib Hossain & MJ Rahman

 

Patient Participation Group

Did you know we have a Patient Participation Group?

The purpose of the Patient Participation Group is to help us access and use your ideas for new projects, and gaining your views as to how the practice can improve and develop.

Patient Group Page

 

Covid-19 Vaccination Information

 

The NHS is currently offering the COVID-19 vaccine to people aged over 18 and most at risk from coronavirus. The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus. For more details please click on -  Covid-19 Vaccine

The vaccination programme began in December 2021. Vaccinations are being administered at Bounds Green Group Practice and  Lordship Lane Health Centre.

We are sending patients text messages with a link on their mobiles so that they can book their own appointments. Patients without a mobile number are being contacted by the surgery and booked by the receptionists. If you haven't received a text message from the surgery please contact us directly so that we can send arrange the appointment for you. 

Patients will be informed of their second appointment approximately 10 - 12 weeks after their first vaccination has been given and this cannot be given earlier. Please note you will be contacted directly by the vaccination center. If you have not heard 10 weeks after your first vaccine, you can call the dedicated line on 07584 182 181 or 07584 182 581 to book your second dose. 

All over 40's can have their second dose of covid vaccination 8 weeks after their first dose as per government guidance. Please note you will be contacted by the local vaccination team to arrange your second dose appointment. If you haven't heard from the vaccination team after 8 weeks, please speak to a member of the team and we can arrange the appointment for you. 

You can also book your covid vaccination online by visiting the nhs website

Coronavirus - Information for Patients

If you would like to book an appointment or have any other queries please ring the surgery. You will now be offered a telephone appointment with the doctor first and if the doctor needs to see you, you will be offered a face to face appointment. You may be asked to wait outside on occasions when the patient waiting room is full, please do not worry as the reception team will call you back inside when it is your turn to see the doctor/nurse. 

We kindly ask you to wear your face mask or face covering when you attend the surgery. Please stay two meters apart from others in order to stop the spread of coronavirus. 

Please ring the surgery if you need more information.

Please see our dedicated Coronavirus Information Page for the latest news.

 

Consult us online None

AccuRx is a platform that allows you to:

  1. seek self-help information from the NHS, through our surgery website. Services include self-help information, advice or help from local services which may be appropriate for your condition, such as self-referral services or help from your local pharmacy.
  2. seek medical advice online from Rutland House Surgery for your condition.
  3. seek general or administrative advice (e.g. for insurance forms, fit-notes, referrals, etc).

You will receive a text or phone call from the practice team within 2 working days instructing you what to do next, so please keep your phone nearby. Please do not use this online form for urgent requests. Please understand that this feature is for simple queries and for more complex issues, please book a telephone appointment.  All telephone appointments are released on the day at 8 AM for patients who need to speak to a GP urgently. The submitted forms will only be read during our opening hours. The forms will not be read on the weekends (Saturdays and Sundays) and on bank holidays. Please contact 111 during out of hours or 999 if this is an emergency.

Submit a new request

 

Practice News

Current news articles include:

  • Not able to see covid vaccination record on NHS App
  • NHS Covid Pass
  • Extended Hours at Queens Avenue site from 12th of July 2021
  • General Practice Data for Planning and Research (GPDPR)
  • Patient Access Login issues for Queens Avenue Practice Patients
  • AstraZeneca Covid-19 vaccine and blood clots

Read our news page...

 

Other News and Information

Book Appointments, Request Prescriptions and more

You can now view your medical record, book your next appointment, or order your repeat prescription online using Patient Access. Available 24 hours a day, whether you're at home or work, it's especially useful when the practice is closed or telephone lines are busy. Register online or use the service.

 

Get the
NHS App

Covid-19 Information

 

Cervical Screening

Have you been invited to have your cervical screening test?

 

Choose Well

 

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Self Help Advice and Tools

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NHS (nhs.uk)

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Patient UK

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