Practice Merger

Dear patients,

We want to tell you about some exciting proposals we have for the future of Rutland House. We are proposing to merge the practice with Queens Avenue and move into a new building planned for the Rutland House site. We’d like to know what you think about these proposals. You can find out more about the proposals below and how you can submit your feedback via a questionnaire. Please read below for more information, 

Changes at Rutland House Surgery –proposal for new building and to merge with Queen’s Avenue

The estate leases for both Rutland House Surgery and nearby Queen’s Avenue are currently short-term and will be coming to an end soon.

In addition, Dr John Demades and Dr Batia Friedmann, GP partners at Queen’s Avenue will retire in March 2021.

As a result of these factors, we needed to come up with a viable solution to secure the long-term future of both practices. Otherwise, we would face closures.

We believe that merging the practices is the best way forward for us and, most importantly, to continue delivering high-quality services to our patients.

It will mean that our patients will have a greater choice of GPs and access to a wider range of services.

We are also proposing to move into a new and improved building planned for the Rutland House Surgery site, which will provide better space for a GP surgery. This means that the current building will be demolished and turned into more fit-for-purpose premises to deliver care.

This development is part of a wider strategy to modernise primary care premises in the Muswell Hill area and improve provision for residents.

New building proposal

From April 2021 Rutland House will operate temporarily from the Queen’s Avenue premises (46 Queens Avenue, London N10 3BJ) while work is carried out to build a new GP practice on the Rutland House site.

Once complete, both Queen’s Avenue and Rutland House will relocate to the new building, which is expected to be ready by late 2022. Patients will benefit from additional services at the new site. You can view the proposed site plans: image 1 and Image 2

Patients registered at Rutland House Surgery will remain registered with the practice. You will also be able to contact the practice on the same telephone number/ email address and see a GP as usual, while temporarily based at Queen’s Avenue.

We are working closely with our colleagues at Queen’s Avenue to ensure the transition goes as smoothly as possible at every stage and there is minimal disruption to patient care.

We have produced some Frequently Asked Questions, which provide more information and can help answer any queries you might have about the merger and other changes. We will regularly update the FAQs over the course of the development.

If you have any further queries which haven’t been covered by the FAQs, you can contact the practice on 0208 883 8214 and ask to speak to the surgery manager.

Please share your views

We are committed to involving patients every step of the way in this process. Your feedback is very important in ensuring we continue to provide the right services to meet your needs and so we want to hear from you.

You can share your views on the proposals in the following ways:

Completing a short online survey to let us know what you think about the merger, as well as help us understand what you value about current services and what services you’d like to see provided in future.

Completing the survey over the phone by calling 020 8888 0579.

We will continue to keep patients regularly informed on progress and provide opportunities for you to feedback on these proposals.

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