Contact Us Online


What is Accurx?

Accurx enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

Use Accurx


When to use online triage?

  • Online triage is open weekdays (Monday to Friday) from 10am to 12pm and 4pm to 6pm (excluding Bank Holidays).
  • We will triage your request and get back to you within 2 working days on what to do next. 
  • Online Triage is not for urgent requests but for minor ailments which can wait up to 1 to 2 weeks for an appointment. 

Online Triage can be used for the following queries: 

  • Extension of sick note
  • Medication requests for items not on repeat
  • Routine blood test requests 
  • Admin queries such as referral progress, medical notes, etc.
  • Test result 
  • Minor Ailments which can wait 1 to 2 weeks. 

Please contact 111 during out of hours or 999 if you have an emergency.