Most doctor's appointments are released on the day at 08:00 for patients who need to speak to a GP urgently. Patients can still call us on the day and request to speak to a GP even if it is not urgent however may be advised to pre-book or call back another day if we are unable to offer an appointment on the same day. You will first be offered a telephone appointment with a GP and if the doctor needs to see you they will book you in for a Face-to-Face consultation. You can also pre-book telephone appointments with a GP up to 3 weeks in advance.
We recommend patients call the surgery after 10:00 for the following queries as you are less likely to wait longer in the queue.
- Booking routine telephone appointments with a GP (Please note if all pre-bookable appointments are fully booked, you may be asked to ring on the day)
- Pre-bookable appointments with a GP can be booked 3 weeks in advance
- Test result queries
- Booking appointments with the Nurse (face to face appointments)
- Prescription queries
- Referral queries
- Admin queries
Queue Buster: Please note there is a call back option from the practice should you choose to be called back. Anyone waiting from the 11th postion in the queue can select to be called back by the practice. Should you select this option, the practice telephone will call you back automatically. You will not lose your position in the queue.
Please note that the telephone appointments are 10 minutes and the Dr will attempt to call 2x. We recommend one problem per appointment. If you wish to discuss multiple issues, please mention this at the start of the appointment so that together we can prioritise what can safely be dealt with on the day.
Note: times for telephone consultations can only be approximate, it is not possible for doctors to know how long each call will take and some calls take longer than anticipated. The doctor will call you during the morning or afternoon session in which the call is booked.
Patients can pre-book an appointment with the Nurse. You can book with the nurse for the following:
- Annual health checks such as diabetes, asthma, COPD reviews
- Vaccination such as for flu, pneumococcal, shingles, pertussis, and more.
- Travel clinic ( Currently access unavailable, for any travel vaccination please visit a travel clinic or pharmacy)
Face to Face Appointments
Please be assured that the practice has strict infection prevention control measures in place and should you require a face-to-face consultation with a clinician this can be arranged safely.
Face-to-face appointments with the doctors are usually booked by the clinician directly or a member of the team will contact you to book it for you. Your face-to-face appointments will be based at either of our branches. Please ensure you wear a face covering when attending the practice.
You can attend the practice in person but please ensure you follow social distancing measures and do not attend if you have symptoms of COVID-19, are self-isolating due to a positive COVID-19 test, or have been in close contact with someone with COVID-19.
Home visits are provided for those who are housebound if the doctor thinks it is medically necessary - if you do need a home visit, please contact the surgery earlier on the day, preferably before 11 AM.
We do not provide home visits for patients who live outside our catchment area.
For more information about our catchment area, please click the link below.
Blood test appointments are currently booked at the following clinics. You will need to speak to a member of the reception team to book an appointment.
Hornsey Central Neighbourhood Centre
51 Park Rd
Evening & Weekend Access Hubs
Need to see or speak to a GP or nurse in the evening or at the weekend?
Appointments are now available for all patients registered at any Haringey practice.
Monday to Friday: 6:30pm – 8:30pm
Saturday and Sunday: 8:00am to 8:00pm
Contact your GP practice or call 0330 053 9499 during the above hub opening hours to book an appointment at one of four locations. Please note opening hours will vary between hubs:
- Bounds Green Group Practice, Gordon Road, London N11 2PF
- Somerset Gardens Family Health Centre, 4 Creighton Road, London N17 8NW
- Queenswood Medical Practice, 151 Park Road, London N8 8JD
- Lawrence House Surgery, 107 Philip Lane, Tottenham , London, N15 4JR
You can make an appointment if you are registered at any practice in Haringey. You will be able to see a local Haringey GP or healthcare professional. It may be someone from your practice, and if not, it will be another local GP, Practice Nurse or Healthcare Assistant.
For more information please visit Haringey GP Hub
Contact your GP online by filling in a form via the website and we will get back to you within 2 working days instructing you what to do next so please be available on your phone. Please do not use this service for urgent requests. This feature is for simple queries and for more complex issues, please book a telephone appointment. All online triage forms will only be read during our opening hours. The forms will not be read on the weekends (Saturdays and Sundays) and bank holidays. Please contact 111 during out of hours or 999 if you have an emergency.
Online triage can be used for the following queries:
- Extension of sick note
- Medication request for items not on repeat
- Routine blood test requests
- Admin queries such as referral progress, medical notes, etc.
- Test result
Register to use Patient Access Applications
Patient Access allows you to book and cancel appointments and request your repeat medications. Please note there are limited availabilities online to pre-book telephone appointments. Please call the practice if you are unable to book appointments via your patient access application.
We can now send you the registration details via email after we ask you some security questions for verification. You can also register at reception. You don't need to bring proof of ID or address as you are already registered with us, however we may ask you some questions to verify your identity.
Please note that you can only book doctor’s appointments online using patient access. Currently you can only book TELEPHONE appointments. This app can be used via your smart phone or computer at home ensuring you have internet access.
Click on the link at the top of this page to use or to register for the online service.
To request your login credentials to use other alternative applications please speak to a member of the team.
Not Registered for Online Services?
Make an Appointment
Book an appointment
If you need an appointment, please call the practice and speak to our reception team.
if you do not yet have online access and want to be book GP appoitment and reqeust repeat medication online please speak to member of the team.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.
Sign Up for SMS Reminders
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.