Appointments

 

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

Bilingual advocacy/ interpretation services are available for patients who do not speak English. Please let one of our receptionists know that you will need an advocate/interpreter when booking an appointment and they will be happy to assist you in booking one in.

Book an Appointment

Check your condition first

Many conditions can be treated without the need to see your GP.

Pharmacy & Self-Care

Pharmacy

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local pharmacy

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Urgent Appointments - Duty Doctor Service

For patients with an urgent medical need, the Duty Doctor service is available Monday to Friday (excluding weekends and Bank Holidays) between the hours of 8am and 6:30pm.

Patients will receive a call back from the Duty Doctor within 4 hours of contacting the surgery.

This service offers you quick access to your GP practice, where they know you and have your full medical record. We recommend this service instead of going to A&E at the hospital.

  1. Phone the surgery on 0208 883 8214 and explain to the receptionist that you have an urgent problem
  2. Reception can then put you on the Duty Doctor list
  3. The Duty Doctor will review the list and will call those needing urgent care as soon as possible. Other patients on the list will be called back within 4 hours
  4. The Duty Doctor will decide with you what you need, which could be:
    • Advice over the phone
    • An appointment at the surgery
    • A home visit if required
    • A referral to another service

Book a Routine Appointment

The Surgery has introduced appointments that are pre-bookable in advance (Usually within two weeks). These appointments can also be booked online. 

All routine appointments with a doctor are for 10 minutes and it’s usually one problem per appointment.

If your problem is too difficult for 10 minutes you can ask for a double appointment when you book.

Ways to book

  1. Request an appointment online
  2. Use our online services
  3. Download the NHS App
  4. Telephone: 0208 883 8214 - Please call after 10am to avoid long waits

Queue Buster

  • There is a call-back option from the practice should you choose to be called back.
  • Anyone waiting from the 11th position in the queue can select to be called back by the practice.
  • Should you select this option, the practice telephone will call you back automatically.
  • You will not lose your position in the queue.

Face-to-Face Appointments

Please be assured that the practice has strict infection prevention control measures in place and should you require a face-to-face consultation with a clinician this can be arranged safely.

Face-to-face appointments with the doctors are usually booked by the clinician directly or a member of the team will contact you to book it for you. Your face-to-face appointments will be based at either of our branches. Please ensure you wear a face covering when attending the practice.

You are able to request a chaperone for any examination in the practice. Please speak to reception if you wish to do so. 

Telephone Appointments

Telephone appointments are 10 minutes and the Doctor will attempt to call twice. We recommend one problem per appointment. 

Times for telephone consultations can only be approximate, as clinics can run late. The doctor will call you during the morning or afternoon session in which the call is booked. 

Nursing Appointments

Patients can pre-book an appointment with the nurse for the following:

  • Annual health checks such as diabetes, asthma, COPD reviews
  • Immunisation for children
  • Vaccination such as for flu, pneumococcal, shingles, pertussis, and more.
  • Travel Clinic (Currently unavailable, for any travel vaccination please visit a travel clinic or pharmacy)

Book a Blood Test

Blood test appointments are currently booked at the following clinics. You will need to speak to a member of the reception team to book an appointment. 

Hornsey Central Neighbourhood Centre 
51 Park Rd
London
N8 8JD

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

We do not provide home visits for patients who live outside our catchment area. 

Please be aware that home visits are provided for those who are housebound if the doctor thinks it is medically necessary.

If you need a home visit, you can help us by calling reception before 11am.

Telephone: 0208 883 8214

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

Ways to cancel

  1. Telephone us on 0208 883 8214.
  2. Cancel an appointment online
  3. Cancel using our online services
  4. Cancel through the NHS App

Sign Up for SMS Reminders

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Out of Hours

Enhanced Access - Evening and Weekend Access Hubs

Need to see or speak to a GP or nurse in the evening or at the weekend?

Appointments are now available for all patients registered at any Haringey practice.

  • Weekdays (Monday to Friday): 6:30pm to 8:30pm
  • Weekends (Saturday and Sunday): 8am to 8pm

Contact your GP practice or call 0330 053 9499 during the above-hub opening hours to book an appointment at one of four locations. Please note opening hours will vary between hubs: 

  • Bounds Green Group Practice, Gordon Road, London, N11 2PF
  • Somerset Gardens Family Health Centre, 4 Creighton Road, London, N17 8NW
  • Queenswood Medical Practice, 151 Park Road, London, N8 8JD
  • Lawrence House Surgery, 107 Philip Lane, Tottenham, London, N15 4JR

You can make an appointment if you are registered at any practice in Haringey. You will be able to see a local Haringey GP or healthcare professional. It may be someone from your practice, and if not, it will be another local GP, Practice Nurse or Healthcare Assistant.

For more information please visit Haringey GP Hub 

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Chaperones

You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.

Read our Chaperone Policy